Are PB Swiss Tools products REACH- and RoHS-compliant?
Yes, all PB Swiss Tools products conform to the REACH statement and the RoHS Directive. The full report as well as other certificates held by PB Swiss Tools are available here .
How do I submit a warranty claim?
In the event of a warranty claim, please contact your tool distributor or PB Swiss Tools directly. You can contact us by phone at +41 34 437 71 71 or by email at quality@pbswisstools.com . We can also [...] contacted via these channels if you also have quality issues. The provisions set out in the GTC of PB Swiss Tools shall apply. The sender shall bear the shipping costs for returns.
Why did my torque screwdriver fail an external test?
PB Swiss Tools carries out a factory calibration for every torque tool in accordance with the latest DIN EN ISO 6789:2017 standard. This includes a release aligned exactly with a defined continuous rotational [...] rotational speed. All PB Swiss Tools torque tools can be adjusted using a suitable measuring system. We recommend adjusting and calibrating the tools once per year, regardless of their use. Should a torque
Can I purchase PB Swiss Tools products that are seconds or slightly damaged for a reduced price?
No, we do not place any products that are seconds in circulation, as PB Swiss Tools is synonymous with the highest level of quality.
Where can I find a PB Swiss Tools specialist retailer near me?
The quickest way to find your local PB Swiss Tools specialist retailer is via our store locator .
Where can I find instructions for use for the tools produced by PB Swiss Tools?
You will find all PB Swiss Tools instructions for use in the Support area on our homepage, under Media Service .
Is there a PB Swiss Tools factory outlet?
No, we only sell our products via specialist retailers. You can find your local PB Swiss Tools partner here .
How much does it cost to have a recalibration/adjustment performed by PB Swiss Tools?
including adjustment costs CHF 50.00 net per item and applies for all of the torque tools produced by PB Swiss Tools. You must bear the shipping costs.
Can I also use the VDE interchangeable blades from PB Swiss Tools with a handle produced by another brand manufacturer?
blades together with third-party products or other tools, such as drills or socket screwdrivers. The PB Swiss Tools handle can be reordered individually, where necessary.
How sustainable is PB Swiss Tools?
and societal needs are harmonized. Further information on sustainability and social responsibility at PB Swiss Tools is available here .