Data Protection Policy

At PB Swiss Tools AG, we pay particular attention to the use of personal data in a responsible manner. It is important to us that visitors to our website www.pbswisstools.com know which personal data is collected and used for what purpose, and when. This data protection policy explains this.

Data processing by PB Swiss Tools AG is done on the basis of and in accordance with the EU General Data Protection Regulations (EU GDPR) and the Swiss Federal Act on Data Protection (FADP). We have taken technical and organizational measures to ensure that the regulations on data protection are observed both by us and by our third-party service providers. We work closely with our hosting providers to strive to protect our databases from unauthorized access, loss, misuse or falsification.

 

1. Responsibility 

PB Swiss Tools AG is responsible for data processing. Our contact details:

PB Swiss Tools AG
Bahnhofstrasse 24
3457 Wasen im Emmental
Schweiz
Tel. +41 34 437 71 71
info@pbswisstools.com

 

2. Data processing when visiting our website 

2.1. Log files

When you access our website, log files are created with the following information:

  • Date and time of access
  • IP address of the user
  • Browser request
  • Information which is generally transmitted to the user's operating system or browser.

These log files form the basis for statistical, anonymous evaluations, so that trends can be identified to enable us to improve our services accordingly.

The log files are stored for a maximum period of 14 months.

 

2.2.  Cookies

Our website uses cookies. Cookies are small text files that your browser stores on your device to simplify the use of our website. The storage of cookies is unavoidable for certain processes on the website.

In addition to our own cookies, third-party provider cookies are also used on our website. The third-party providers are listed in the following sections. If you do not want cookies to be stored, you can set this accordingly in your browser. However, this means that our website cannot be used to its full extent.

The cookies remain valid for 14 days and are then deleted by your browser. You can also manually delete the cookies in your browser at any time.

 

2.3.  Google Analytics

Our website uses Google Analytics, a web analysis service of Google Inc. (Google), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This service provides us with statistics and graphics that give us information about the use of our website and allow us to improve our services.

Google Analytics uses cookies. The data generated by the cookies about the use of our website is usually transferred to a Google server in the USA and stored there. The IP address transmitted by your browser in the context of Google Analytics is usually only transmitted to Google in shortened form, which prevents the identification of individual devices. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and be shortened there. The IP addresses are not merged with other Google data. The data transmitted to Google will only be transmitted to third parties pursuant to legal provisions or within the framework of order data processing. We assure you that no personal data, such as the name or address of the user, will be collected or stored in this context. It is technically not possible to spy on your hard disk by means of cookies or to violate your privacy in any other way by using cookies. Most browsers automatically accept cookies; however, it is also possible to disable cookies. The collection of the data generated by cookies and related to the use of the website and the processing of this data by Google can be prevented by downloading and installing the browser plug-in which is available from the following link (http://tools.google.com/dlpage/gaoptout?hl=en). We would like to point out that in this case it may not be possible to use all functions of our website to their full extent. Further information on Google Analytics and data protection can be found at http://tools.google.com/dlpage/gaoptout?hl=en or http://www.google.com/intl/en/analytics/privacyoverview.html.

The data we send to Google will be automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted every month.

Please note that Google is subject to the provisions on data protection of the "Swiss-U.S. Privacy Shield" agreement and has registered with the US Department of Commerce for the "Swiss-U.S. Privacy Shield" (information on the Swiss-U.S. Privacy Shield can be found at https://www.privacyshield.gov/Swiss-US-Privacy-Shield-FAQs).

 

3. Data processing when contacting us

 

3.1 Contact by e-mail

If you contact us by e-mail, your data from the e-mail, including the contact data provided by you, as well as your IP address will be stored for the purpose of processing your inquiry and in the event of follow-up questions.

Business correspondence and, thus, also e-mails must be kept as long as they provide evidence of a business transaction or fact that is relevant for accounting. Therefore, all incoming and outgoing e-mail is automatically stored in our e-mail archive. Access to the e-mail archive is only for the purposes provided for by law and by personnel expressly authorized for this purpose.

The archived emails are deleted after 10 years.

Please be advised that data transmission on the Internet may be subject to security loopholes. Complete protection of data against access by third parties is not possible.

 

3.2 Contact via the contact form

If you contact us using the contact form on our website, the information and contact data you provided there, as well as your IP address will be stored for the purpose of processing your inquiry and in the event of follow-up questions.

The inquiries we receive via contact form are usually answered by e-mail. Business correspondence and, thus, also e-mails must be kept as long as they provide evidence of a business transaction or fact that is relevant for accounting. Therefore, all incoming and outgoing e-mail is automatically stored in our e-mail archive. Access to the e-mail archive is only for the purposes provided for by law and by personnel expressly authorized for this purpose.

The archived emails are deleted after 10 years.

Please be advised that data transmission on the Internet may be subject to security loopholes. Complete protection of data against access by third parties is not possible.

 

4. Data processing in the general dissemination of information

4.1 Newsletter

By subscribing to our newsletter, you give your consent to the storage of your e-mail address including the date of registration and IP address. We use your e-mail address for the sole purposes of administering and circulating the newsletter. 

You can unsubscribe from the newsletter at any time by clicking on the appropriate link in the newsletter or by sending an e-mail to info@pbswisstools.com. Unsubscribing from the newsletter will result in the complete deletion of your data stored in this context within 30 days.

 

4.2 Catalogue orders

We require the following data from you for processing catalogue orders:

  • First name, last name
  • Street, house number
  • Postcode and city
  • State/country
  • E-mail

If this data is not available, your order cannot be processed. Additional information, such as the title, is not required for the order, but serves to improve processing. If the order cannot be fully processed by us, the data provided by you will be passed on to third parties (e.g. a shipping company).

The data transmitted by you within the scope of the catalogue order will be made anonymous 30 days after the completion of the order.

 

5. Social plug-ins

On our web site, we use so-called social plug-ins (e.g. from YouTube, LinkedIn, Instagram) with the logo of each provider. Social plug-ins are small applications that establish a connection between your visit to our website and the social media platform of the third-party provider. When visiting a website with social plug-ins, the user's computer establishes a direct connection with the provider's computer via a browser. The content of the social plug-in is transmitted directly from the provider's site to the user's computer and integrated into the website by the browser. This informs the provider that the website concerned has been accessed. If the website of the relevant provider is also logged in at the same time, it can also assign the visit to the user's profile.

If the user interacts with the social plug-ins, for example by pressing the 'like' button or making a comment, information is transmitted directly from the user's browser to the provider and stored there. The data collected in this way can later be assigned to a profile. If this should be prevented, the user must log out from the website of the provider of the social plug-in.

Please be advised that we have no control over how these social plug-ins work, what data they collect or what third parties do with this information. For more information on how third parties use the information collected through social plug-ins, please refer to each relevant provider's data protection policy. 

 

6. Disclosure to third parties

As a general rule, your data will not be disclosed to third parties. However, the disclosure of your data to third parties is permitted in exceptional circumstances,

– if you give us your consent;
– if it is made to official distributors or subsidiaries and is necessary in order to respond to your inquiry;
– if this is required by law or if we are requested to do so by a court or authority;
– if it is made to third-party service providers that support us in data processing or in any other way;
– when necessary to protect our interests or those of other users.

 

7. Rights of data subjects under the EU GDPR

According to the EU GDPR, the rights of data subjects include the right to information, correction, deletion, restriction, data transferability, revocation and objection.

Please submit questions regarding the acquisition and processing of your personal data and requests for information and corrections to info@pbswisstools.com.

 

 

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